• Intelligent automation
    greatly increases your
    business output

    (And this is all the extra
    office space you need.)

  • Harnessing robot automation in your business allows you to be more human in other areas.

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Giving your business the edge through process automation.

INTELLIGENT AUTOMATION CONSULTING SERVICES

Are you planning for, or in the process of, implementing change and transformation to your organisation ?

TaskSource have the expertise to help you fulfil your needs – from discovery through to development and deployment of Intelligent Automation whether it be Workflow, Chat Bots, Robotic Process Automation (RPA), Artificial Intelligence (AI) or a combination of the technologies to improve business processes.

TaskSource work with technology and service partners to ensure we deliver the best solution fit for your organisation.

Manual routines, tasks and everyday repetitive activities can be costly, with a delay to services and those important responses to customers, in many cases this causes a poor working environment for your staff.  Automation frees up your staff to undertake the most important decision-making tasks that best suit their skills while providing a forward thinking and positive working environment.

DIGITAL TRANSFORMATION DELIVERING REAL BENEFITS

Digital transformation is about rethinking how things get done, processing the mundane repetitive tasks that occupy your teams’ valuable time. Automation is now widely proven to manage many of the “office factory” workload of data entry and data checks including:

Finance: managing transaction reconciliation, input and matching data from multiple sources, supplier on-boarding, Direct Debit checks, making the relevant changes.

Customer services: managing customer requests through intelligent chat bots with RPA checking information, updating multiple systems and directing enquiries to the right people.  Also proactively keeping customer updated of progress with deliveries and order requests.

Human Resources: staff onboarding and notifications, managing the relevant checks for the role, completing the back end tasks and set up procedures to provide the new members of staff with the appropriate equipment and licenced system access for their role.

There are many more examples, all being potential for freeing up valuable staff members to undertake more productive tasks. To find out more email us at info@tasksource.co.uk

Services

How we can help

TaskSource’s consultancy team help stimulate ideas from your internal teams – helping to build up-to –the-minute strategies, managing scaled automation and collaborating with you every step of the way. Providing advice based on real experience to drive business transformation.

When we work with you, we often start with education on the benefits of automation, providing an understanding of what can be achieved through automation tools such as RPA, AI and chatbots, showing how the use of this technology can enhance not replace your working environment and how it can take your organisation to a new level.

With in-depth industry knowledge and experience, across a variety of sectors, our business consultants understand our client’s unique process opportunities and how using the latest automation in the right way can make speedy changes, despite the challenges they face. Collaborating closely to drive their performance and results, no matter what the competitive or economic conditions.

We offer support in the following key areas:

  • Inspirational thought leadership with internal teams
  • Education of automation benefits
  • Help with selecting the best automation candidates
  • Thorough reviews of each selected process, documenting the “as is” and “to be” scenarios ensuring that rules, exceptions, system touch points and process cross overs are documented, discussed and agreed.
  • Present findings and build a priority library of processes for automation ensuring there are financial returns and working benefits.

Our team are experienced with many back-office solutions as well as automation technology. Combining technical knowledge and proficiency with business understanding, our team work closely with customers to ensure you are getting the service you expect.

Our Business Analysts will assess your processes both at a high level and at a micro-level, with an automation first focus.  Detailed documentation is the key to understanding the processes and collaborating with process owners to ensure all areas are covered before communicating to our development team.

Our qualified development team develop and configure Chat Bots, Robotic Automation and AI solutions,  delivering against the detailed design documents with play backs to de-risk deploying the technology.

Our project managers ensure communication of the process, delivery timescales, scheduling of internal and external resources, maintaining staged playbacks during the process development phase so that any change requests can be dealt with prior to the final Quality Assurance testing phase.

Most importantly our consultants inspire your teams to generate visionary ideas for automation greatly helping the acceptance and adoption of this powerful suite of automation technology.

Contact

Are you ready to take your transformation journey with us and build a better future for your organisation and employees? If so please make contact via the web forms or email directly to transformation@tasksource.co.uk alternatively please call +44 (0) 7971050296 for initial free consultation.

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